OBM Shared Services is a business processing center that processes common administrative transactions for state agencies and business suppliers, with an emphasis on efficiency and customer service.
The cornerstone of OBM Shared Services is Service First, a customer service philosophy woven within the organization, which is fundamental in setting the standard for business processing within the State of Ohio.
OBM Shared Services partners with agencies through consolidated management of business activities, including accounts payable, travel and expense reimbursements, supplier management, enterprise content management and contact center assistance.
Through these partnerships, OBM Shared Services focus is to deliver a single, standardized approach for processing all business transactions. This standardization is done in an effort to bring cost savings through efficiency, therefore, enabling state agencies to focus on their core mission while allowing OBM Shared Services to grow as a best-in-class, high-performing organization.