State Agencies | Online Services
 
Value Management Office
Value Management Framework - Monitor and Control

 

  • Monitor
    & Control
  • Ensure adoption of the change

Back to EXECUTE and BUILD | Continue to CLOSE and ACHIEVE | Return to Framework Overview

The MONITOR & CONTROL phase helps you measure project performance, ensure changes are adopted, and makes sure the business reaches proficiency.

During this phase:

  • The solution is adopted by the organization.
  • The process is allowed to stabilize or, if not achieving targets, is modified as needed and may require corrective action to yield desired outcomes when significant differences exist.
  • Day-to-day project focus transitions to the business.
  • The business owner reports progress against targets through the implementation period to ensure the attainment of results.
  • The sponsor is still actively involved in the project.

Once your project is in control and on track to achieve desired outcomes, move on to the CLOSE & ACHIEVE phase.

Key Participants: Sponsor, Project Manager, Organizational Change Manager, Steering Team. Stakeholder(s), Technical Unit, Business Unit, and Process Owners, as well as Transition Support, Subject Matter Experts, Project Support Staff, Consultants and Solution Contractors (as needed).

Resources and Templates

MONITOR and CONTROL Steps:

  1. Review the Sponsor Checklist MONITOR and CONTROL, CLOSE and ACHIEVE.
  2. Review the Phase 4 MONITOR and CONTROL General Guidance to ensure familiarity with the process.
  3. After "go live", the project team and steering committees continue to meet and perform their duties.
    Read More...
  4. Monitor the KPI scorecard from the Benefits Toolkit (planed vs. actual benefits).
    Read More...
  5. Conduct a walk-through/cleanup of all remaining issues and risks related to the EXECUTE and BUILD phase.
    Read More...
  6. Document Knowledge Transfer.
    Read More...
  7. Conduct the Post Implementation Satisfaction Survey and complete the Post Implementation Scorecard. Continue to collect Lessons Learned.
    Read More...
  8. Participate in the VMO Post Implementation Project Evaluation.
    Read More...
  9. Complete the MONITOR and CONTROL phase review.
    Read More...

Back to EXECUTE and BUILD | Continue to CLOSE and ACHIEVE | Return to Framework Overview | VMO Main Page