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Value Management Framework - Close and Achieve

 

  • Close
    & Achieve
  • Release resources and document results

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The CLOSE & ACHIEVE phase helps you bring the project to a successful end. This phase starts once the project's product is accepted and transferred to the support organization, or a decision is made to suspend or cancel the project.

During this phase:

  • Closing activities confirm custody of the project's products, deliverables, and documentation, including lessons learned for future reference.
  • The organizational change manager confirms that the people impacted by the change are demonstrating new behaviors and habits associated with the new processes.
  • The sponsor and project manager release the resources committed to the project, address remaining open items, and wind down the project in a way that minimizes risk in this final process phase of the project.
  • It provides the opportunity to assess the project and develop lessons learned and recommended practices to be applied to future projects.

The completion of CLOSE & ACHIEVE phase activities signifies the formal ending of all project work.

Key Participants: Sponsor, Project Manager, Organizational Change Manager, Steering Team. Stakeholder(s), and Process Owners.

Resources and Templates

CLOSE and ACHIEVE Steps:

  1. Review the Sponsor Checklist MONITOR and CONTROL, CLOSE and ACHIEVE.
  2. Review the Phase 5 CLOSE and ACHIEVE General Guidance to ensure familiarity with the process.
  3. Complete the documentation of Lessons Learned.
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  4. Document potential future enhancements, or changes needed to bring expected future performance of the project.
  5. Archive all documentation in a secure, long-term repository of data, documents, configuration or other information. Follow the Project Closeout Documentation tool to ensure no key steps are omitted.
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  6. Conduct CLOSE and ACHIEVE phase review.
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